Notice something different?

Your NGWA account has been migrated to a new system, so NGWA can bring new features to the website.

Here are some tips to help you get started:

  • Your username is now your email address
  • You will need to reset your password the first time you log in
  • Click on the "Forgot password" or "Not sure" links to reset your password
  • Call our customer service department at 800 551.7379 (614 898.7791), 8 a.m.-5 p.m. ET Monday through Friday, or email for additional help
  • Only use the "Don't have an account" option if you've never been an NGWA member or customer in the past.